15 Oct
|
BrightChamps
|
Bengaluru
15 Oct
BrightChamps
Bengaluru
– Training & Operations Intern
Role Overview
We are looking for a Training & Operations Intern to support smooth coordination between the Training team, Audit/Quality team, and Hiring & Onboarding teams. The intern will act as a central point of coordination, ensuring that information, schedules, updates, and action items move efficiently across teams.
This role is ideal for someone who is organised, proactive, detail-oriented, and comfortable working with multiple stakeholders.
Key Responsibilities
1. Training & Trainer Coordination
● Coordinate with trainers on training schedules, batches, attendance, and requirements.
● Maintain trackers for training plans, sessions, trainer allocation, and completion status.
● Follow up with trainers on pending tasks, assessments, and training-related deliverables.
● Ensure timely communication of changes, updates, and requirements to relevant stakeholders.
2. Audit/Quality Team Coordination
● Coordinate with the Audit team to track teacher/session audits and their status.
● Maintain audit trackers and ensure pending audits are followed up.
● Share relevant teacher/training information with the Audit team for Assessments.
● Track assessment scores and ensure timely updation of the same.
3. Hiring & Onboarding Coordination
● Coordinate with the Hiring/Recruitment team on candidates selected for training/onboarding.
● Maintain trackers for candidate status, joining dates, training batches, and onboarding progress.
● Ensure shortlisted/selected candidates are moved smoothly from hiring to training to onboarding.
4. Cross-functional Coordination
● Act as the coordination bridge between Training, Audit/Quality, and Hiring/Onboarding teams.
● Maintain accurate and updated trackers and reports.
● Identify gaps, delays, or dependencies and escalate them to the appropriate team.
● Share regular status updates with the Training team.
● Support the team in preparing MIS, reports, and presentations as required.
Skills & Competencies
● Strong communication and interpersonal skills.
● Excellent follow-up and coordination skills.
● Good organisational and time-management abilities.
● Attention to detail and ability to maintain accurate trackers.
● Comfortable working with multiple teams and managing priorities.
● Basic proficiency in Google Sheets/Excel, Google Forms, Docs, and presentations.
● Ability to identify issues and proactively follow up for closure.
● Willingness to learn and work in a fast-paced workplace.
Preferred Candidate
● Graduate in any field
● Prior internship or experience in HR, Training, Operations, Recruitment, or Coordination is an advantage but not mandatory.
● Candidates who demonstrate strong ownership, responsiveness, and coordination skills will be preferred.
Key Success Measures
● Timely coordination between Training, Audit/Quality, and Hiring/Onboarding teams.
● Accurate and up-to-date trackers and reports.
● Timely closure of follow-ups and pending action items.
● Smooth movement of teachers/candidates between different departments as per the process HIRING-- TRAINING-
AUDIT/QUALITY--ONBOARDING--OJT
● Minimal communication gaps or delays between teams.
📌 Training & Operations Intern (Bengaluru)
🏢 BrightChamps
📍 Bengaluru