1. ales and Service Engineer – Roles & ResponsibilitiesCustomer Enquiry Handling
2. Lead Generation and Follow-up
3. Product Demonstration
4. Customer Requirement Analysis
5. Sales Quotation Preparation
6. Sales Negotiation and Order Closing
7. Customer Relationship Management
8. New Customer Development
9. Laser Machine Installation
10. Machine Commissioning
11. Customer Training
12. Preventive Maintenance
13. Breakdown Service and Troubleshooting
14. Technical Support – Online and In office
15. Spare Parts Identification and Replacement
16. Service Report Preparation
17. Customer Complaint Handling
18. AMC and Warranty Support
19. Payment Follow-up
20. Daily Activity Reporting
21. Sales Target Achievement
22. Travel to Customer Locations
23. Coordination with Sales and Service Teams
24. Customer Feedback Collection
25. Market and Competitor Information Collection
26. Demo and Trial Coordination
27. Service Visit Planning
28. Follow-up on Pending Quotations
29. Machine Performance Monitoring
30. Maintaining Customer and Service Records

📌 Sales & Service Engineer (Chennai)
🏢 WinTECH Solutions
📍 Chennai