Branch Manager

Company: Prachin Holistic Care – Ayurvedic & Naturopathy Hospital

Location: Vastral, Ahmedabad

Reporting To: MD Doctors / Director

Experience: 5+ Years

Job Purpose

Responsible for the overall management and performance of the Vastral branch, including operations, leads, sales, staff, doctors, patient experience and revenue.

Key Responsibilities

* Manage all leads, calls, follow-ups, appointments and conversions.

* Drive daily, monthly sales and revenue targets.

* Coordinate with doctors for patient flow, consultations and next-day patient funnel.

* Manage the complete branch team, including reception, therapists and support staff.

* Monitor staff attendance, discipline, performance and productivity.

* Ensure excellent patient experience, follow-up, retention and referrals.

* Monitor branch hygiene, inventory, maintenance and daily operations.

* Ensure strict implementation of SOPs, discounts, offers and management instructions.





* Monitor cancellations, pending leads, package sales and Google reviews.

* Prepare and share daily MIS – leads, visits, conversions, revenue and staff performance.

* Identify branch issues and ensure timely resolution.

* Take complete ownership of branch performance and revenue growth.

* Report directly to MD Doctors / Owners.

Required Skills

* 5+ years of relevant management/operations experience

* Strong leadership, sales and team-management skills

* Excellent communication and coordination

* Solid patient-handling and problem-solving ability

* Good Excel/Google Sheets & MIS knowledge

* Target-oriented, proactive and accountable

Key KPIs

Lead Conversion | Patient Visits | Revenue | Package Sales | Staff Productivity | Patient Experience | SOP Compliance

📌 Manager-Ayurvedic Hospital (Ahmedabad)
🏢 Prachin Holistic Care
📍 Ahmedabad