We Are Looking To Hire An Experienced, Customer-Oriented Telesales Executive To Utilize Outbound And Inbound Telephone Calls To Achieve Sales Targets.

The Telesales

Executive s Responsibilities Include Cross-Selling Or Up-Selling Our Products Where Possible, Receiving Incoming Telephone Calls And Assisting With Customer Inquiries, As Well As Maintaining An Accurate Record Of All Calls Made And Received.

You Should Also Be Able To

Liaise With The Appropriate Departments To Resolve Customer Complaints.

Telesales Executive Responsibilities:

Calling Potential And Existing Customers To Persuade Them To Purchase Company Products And Services

Accurately Recording Details Of Customers Purchase Orders

Processing All Customer Purchases Accordingly

Generating Promising LeadsAppointment For The Outside Sales Team To Pursue

Managing Customer Accounts By Ensuring That Existing Customers Remain Satisfied With Company Products And Services

Developing And Sustaining Solid Relationships With Customers To Encourage Repeat Business





Using Sales Scripts Proffered By The Company To Drive Sales And Respond To Customer Rejections

Developing In-Depth Knowledge Of Customer Products And Services To Make Suitable Recommendations Based On Customers Needs And Preferences

Continually Meeting Or Exceeding Daily And Monthly Targets With Respect To Call Volume And Sales Telesales Executive

Requirements:

High School Diploma Or GED

Bachelors Or Associates Degree In Marketing, Communications, Business

Administration, Or Related Field Is Preferred

Proven Experience Working As A Telesales Executive

Proficiency In All Microsoft Office Applications The Ability To Follow Scripts

Robust Negotiation And Consultative Sales Skills

Excellent Organizational And Problem-Solving Skills

Effective Communication Skills

Exceptional Customer Service Skills

B2BB2C experience would be an added advantage

📌 Telesales Executive (Pune)
🏢 Vyavsaay Digiworld
📍 Pune