15 Oct
|
Shivam Autozone
|
Mumbai
15 Oct
Shivam Autozone
Mumbai
Job highlights
- Good Communication & Customer handling Skills . CRM Knowledge Basic understanding of CRM or lead management tools . Graduation in any stream
- 1+ year experience in telecalling,customer service,or sales is preferred . .
- Handle & qualify incoming leads from various portals & capturing customer details.
- Updating the lead status on CRM & LQS
- Meet daily targets for bookings, SQL conversions, & appointments.
- Prioritize, follow up, and update lead statuses in CRM/LQ
- Escalate HOT/WARM leads to Relationship Managers (RMs/SRMs).
- Coordinate with RMs for feedback and next steps.
- Share daily summary reports highlighting customer requirements.
Basic Skills Required
- Valuable Communication & Customer handling Skills
- CRM Knowledge Basic understanding of CRM or lead management tools
- Graduation in any stream
1+ year experience in telecalling, customer service, or sales is preferred
📌 Telecaller (Mumbai)
🏢 Shivam Autozone
📍 Mumbai