JIS University is looking for Telecaller to join our energetic team and embark on a rewarding career journey.

A telecaller is a customer service representative who contacts customers over the telephone. A typical for a telecaller includes the following responsibilities : 1. Make outbound calls to customers to promote products and services, or follow up on recent purchases.

- Respond to customer inquiries and provide information about products and services.
- Resolve customer complaints and provide appropriate solutions.
- Keep records of all customer interactions and transactions, updating customer information in a database as necessary.
- Meet and exceed sales and customer satisfaction targets.
- Continuously improve product and service knowledge to provide accurate information to customers.
- Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings.
- Follow all company policies and procedures, including those related to confidentiality and data security.
- Participate in training and development opportunities to improve skills and knowledge.
- Adhere to schedules and work efficiently under pressure to meet deadlines.

📌 Telecaller (Kolkata)
🏢 JIS University
📍 Kolkata