Job highlights

- Basic understanding of IT services,digital marketing,or software development is preferred . Ability to handle objections,remain patient,and persuade customers effectively . Proficiency in using MS Office,CRM software,and communication tools .
- Proven experience as a telecaller, telesales executive, or similar sales/customer service role
- Strong verbal communication skills in English
- Basic understanding of IT services, digital marketing, or software development is preferred
- Ability to handle objections, remain patient, and persuade customers effectively
- Proficiency in using MS Office, CRM software, and communication tools
- Excellent listening, negotiation, and problem-solving skills
- Self-motivated, target-driven, and ability to work under pressure
- Make outbound calls to potential clients to promote IT services and software solutions
- Handle inbound inquiries from prospects, understand their requirements, and explain company offerings
- Follow up on leads via calls, emails, and WhatsApp to nurture them through the sales funnel




- Schedule meetings or demos for the senior sales team with qualified leads
- Maintain a database of customer interactions, leads, and feedback using CRM tools
- Achieve daily/weekly/monthly call and sales targets as assigned
- Answer basic technical queries and provide accurate information regarding services offered
- Work closely with the sales and marketing teams for campaign follow-ups and lead conversion
- Provide excellent customer service and ensure a high level of client satisfaction
- overviewWe are looking for a dynamic and goal-oriented Telecaller for IT Sales who will handle outbound and inbound calls to generate leads, follow up on prospects, and convert inquiries into sales opportunities
- The ideal candidate should have robust communication and persuasion skills, with a basic understanding of IT products and services
- preferredSkillsExperience in IT / SaaS / Tech services telecalling or inside sales is a plus

📌 Telecaller Executive- IT Sales (Noida)
🏢 Wish Geeks Techserve
📍 Noida