The individual will be responsible for handling sales over the phone entirely. She will also be responsible for solving questions in regard to the product or service provided by the company. In addition to this, she should collect desired information from the clients and maintain healthy relations with them.
No of Vacancy: 1
Required skills and qualifications :
Qualification : Graduate & Above
Skills
- Excellent Communication Skills
- Understands tele calling etiquette
- Positive Listener
- Proficiency of basic Office tools like Word, Excel, email and Internet
- Ability to convert inquiries to sales
- Negotiation Skills
- Experience: One year & Above
The individual will be responsible for:
- Making out-bound calls to the prospective customers explaining the product and services offered by the company.
- Contacting existing customers to update latest features & functionalities of the existing product or various other product & services offered by the organization.
- Suggesting solutions based on customer s needs and requirements.
- Updating customer information in CRM
- Closer of sales & Service orders over phone to achieve the set monthly target.
- Asking relevant questions to understand the customer need.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Maintaining the database of the customers on a regular basis.
- Work with the cross functional team to fulfill customer demand