- . Graduate in relevant discipline + 2 years exp in Calling or BPO . .
Shri Venkateshwara University is looking for Tele Callers / Call representative Marketing, Welfare office to join our dynamic team and embark on a rewarding career journey
1. Answering phones and explaining the product and services offered by the company.
2. Contacting existing customers as well as prospective customers using scripts.
3. Obtaining customer information and other relevant data.
4. Asking questions to the customer and understanding their specifications.
5. Resolving queries and issues related to the products and services.
6. Making recordings of all the sales phone calls and sales deals.
7. Taking and processing product orders in a qualified manner.
8. Maintaining the database of the customers on a regular basis.
9. Suggesting solutions based on customers needs and requirements.
- Graduate in relevant discipline + 2 years exp in Calling or BPO