: Telecaller / Academic Counsellor

Company: Eduwingz International

Department: Sales & Student Counselling

Location: Bangalore, Karnataka

Work Mode: Work From Office

Employment Type: Full time

Experience: 0–3 Years (Freshers Can Apply)

Salary: ₹15,000–₹30,000 per month + Performance-Based Incentives

Working Days: Monday to Saturday

About Eduwingz International

Eduwingz International is an education consultancy dedicated to helping students and medical aspirants explore admission opportunities in India and abroad. We guide students and parents through course selection, college options, eligibility criteria, fee structures, admission procedures, and counselling services.

Our key programmes include MBBS, BDS, BAMS, BHMS, B.Sc. Nursing, MD/MS, Ayurveda PG, and other professional courses.

Job Summary

We are looking for enthusiastic, confident, and target-oriented Telecallers / Academic Counsellors to join our Sales & Student Counselling team in Bangalore.

The candidate will be responsible for connecting with prospective students and parents, understanding their educational requirements, explaining suitable admission opportunities, managing leads, conducting follow-ups, and scheduling counselling appointments.

This role is ideal for candidates with strong communication skills, a positive attitude, and an interest in education counselling and sales.

Key Responsibilities

- Make inbound and outbound calls to students, parents, and prospective candidates.
- Contact and manage leads generated through digital marketing, social media, advertisements, and other sources.
- Understand students’ academic backgrounds, entrance exam scores, course preferences, budgets, and admission requirements.
- Provide basic information about courses, colleges, eligibility, fee structures,



and admission procedures.
- Explain the company’s counselling services and applicable packages accurately.
- Handle queries, objections, and concerns professionally.
- Schedule counselling appointments with senior counsellors.
- Follow up with interested students through phone calls and WhatsApp.
- Maintain accurate lead details, call status, follow-up dates, and appointment records in CRM software, Google Sheets, or MS Excel.
- Achieve assigned daily, weekly, and monthly performance targets.
- Submit daily calling and follow-up reports to the reporting manager.
- Coordinate with the counselling team to ensure timely support for prospective students.

Eligibility Criteria
- Minimum qualification: 12th pass; graduates preferred.
- Freshers are welcome to apply.
- Experience in telecalling, telesales, customer service, or education counselling is an advantage.
- Good Hindi communication skills are required.
- Basic English communication skills are preferred.
- Kannada or other regional language skills will be an added advantage.
- Basic computer knowledge and familiarity with Google Sheets or MS Excel are preferred.

Required Skills
- Good verbal communication and interpersonal skills.
- Confidence in speaking with students and parents.
- Convincing, negotiation, and objection-handling abilities.
- Strong follow-up and lead-management skills.




- Customer-focused attitude and professional behaviour.
- Ability to work with targets and deadlines.
- Willingness to learn about educational courses, colleges, and admission procedures.
- Good organisational skills and attention to detail.

Daily Performance Expectations
- Outbound Calls: Approximately 100 per day.
- Meaningful Conversations: 20+ per day.
- Qualified Leads: 8–10 per day.
- Counselling Appointments: 3–5 per day.
- CRM Updates: 100% completion.
- Follow-ups: 100% of scheduled follow-ups completed.

These are proposed starting targets and may be adjusted based on lead quality and campaign requirements. Performance will be assessed on call quality, lead qualification, appointment scheduling, follow-up discipline, and conversions—not merely call volume.

Salary & Benefits

- Monthly salary ranging from ₹15,000 to ₹30,000, depending on experience and skills.
- Performance-based incentives for achieving applicable targets.
- Training on courses, admission procedures, and counselling techniques.
- Career growth opportunities into Senior Academic Counsellor, Team Leader, and Sales Manager roles.
- Supportive and performance-oriented work environment.

Work Schedule
- Working Days: Monday to Saturday.
- Work Mode: Work From Office.
- Job Location: Bangalore, Karnataka.

How to Apply

Interested candidates can apply by sharing their updated resume.

Candidates who are confident communicators, enjoy interacting with people, and are interested in education counselling and sales are encouraged to apply.

Join Eduwingz International and help students take the next step towards their educational goals.

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Tele Caller Executive (Bengaluru)
🏢 EDUWINGZ INTERNATIONAL
📍 Bengaluru