Job highlights

- Job Type: Permanent Full Time
- Required qualifications to be successful in this role .
- Years of Experience: 3-7 Years

Key Responsibilities

- Technical support - Incident management, change management, problem management
- Monitoring - Zabbix, Prometheus, ELK, Grafana
- Troubleshooting - Customer issues, Application issues
- Linux - file manipulation

- Perform system health checks

- Investigate Customer issues

- Investigate system alarms

- Lead/participate in Incident management

- Perform Change Reviews
- Problem management - lead/participate in Postmortems
- Problem management - drive resolution of customer impacting issues
- Improve detection of issues (alarm tuning)

- Fulfill daily requests

- Oncall Duties





Requirements Required qualifications to be successful in this role
- Monitoring - Zabbix, Prometheus, ELK, Grafana, Dynatrace, Nagios

- Incident Management

- Linux

Benefits

Additional Information

- Job Type: Permanent Full Time
- Work Profile: Hybrid (Work from Office/ Remote)
- Years of Experience: 3-7 Years

- Location: Bangalore

What We Offer
- Competitive salaries and comprehensive health benefits
- Flexible work hours and remote work options.
- Career development and training opportunities.
- A supportive and inclusive work environment

📌 Technology Support Specialist (Bengaluru)
🏢 Han Digital Solution
📍 Bengaluru