Job highlights

- Bachelor s degree in relevant technical field . 3-8 years industry experience as an effective technical writer .
- . CTC: As per industry standards . 01 Preferred requirements .
- Enjoy working as part of a team in a collaborative environment . 02 Minimum requirements .
- Strong experience owning an end-to-end documentation creation process .

A proven track record of helping us expand our digital footprint and driving more value to our products and clients through their content.
- Develop comprehensive documentation that meets organizational standards
- General ability to write clearly

- Facility with technology
- Talent in showing ideas graphically
- Patience in problem-solving/troubleshooting
- Ability to interact with SMEs (Subject Matter Experts)
- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
- Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
- Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
- Evaluate current content and develop innovative approaches for improvement
- Create the Product Demos and publish in the post production process
- Assist and make sure to work with the internal team to keep the Customer Support manual and other manuals up to date
- Act as an editor to ensure consistency in training documentation across




- CTC: As per industry standards

01 Preferred requirements
- Proven ability to handle multiple projects simultaneously, with an eye for prioritization
- Previous software development experience
- Ability to efficiently and thoroughly address feedback on published content from both customers and internal support representatives
- Passionate about learning and developing
- Enjoy working as part of a team in a collaborative environment

02 Minimum requirements
- Bachelor s degree in relevant technical field
- 3-8 years industry experience as an effective technical writer
- Proven ability to quickly learn and understand complex topics
- Previous experience writing documentation and procedural materials for multiple audiences
- Superior written and verbal communication skills, with a keen eye for detail
- Experience working with engineering team to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
- Strong written and verbal communications and experience working with content in multiple mediums.
- Strong experience owning an end-to-end documentation creation process
- Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment
- A positive attitude, willing to jump in and tackle recent challenges
- Experience working with the following tools preferred: Confluence/JIRA, , HTML, CSS, Google Docs

📌 Technical Writer (Thiruvananthapuram)
🏢 Alokin Software
📍 Thiruvananthapuram