Technical Support Executives (Noida)

Technical Support Executives (Noida)

15 Oct
|
SPINO TECHNOLOGIES
|
Noida

15 Oct

SPINO TECHNOLOGIES

Noida

Job highlights

- International Voice Process Technical Support (US Telco Project
- Night Shift
- Noida)
- Noida) - Spino
- Shift: US Shift (24 7,Primarily Night Shifts)
- Attractive Salary + Night Shift Allowances .
- Flexible to work in a 24 7 rotational shift (mainly night shifts)
- Immediate joiners preferred

International Voice Process Technical Support (US Telco Project | Night Shift | Noida) International Voice Process Technical Support (US Telco Project | Night Shift | Noida) - Spino International Voice Process Technical Support (US Telco Project | Night Shift | Noida) Join Spino Inc. A Global Innovation Hub!

Location: Noida (Both Side Cab Provided)

Shift: US Shift (24 7, Primarily Night Shifts)

Experience Required: Minimum 1 Year in International Voice Process (Technical Support)

Qualification: Any Graduate (Preferably Technical Background)

We are hiring Technical Support Executives for a leading US-Based Telecom Project in Noida. If you have excellent communication skills, a passion for technology, and experience in resolving customer queries over the phone, this is the perfect opportunity for you!

Key Responsibilities: - Handle inbound voice calls from US-based customers regarding technical queries.

Diagnose and troubleshoot internet connectivity, telecom,



and networking issues .

- Coordinate with internal teams for quick and accurate issue resolution.

Proactively escalate unresolved cases and ensure customer satisfaction.
- Maintain accurate records of customer interactions in the CRM. Required Skills: verbal and written English communication

Good knowledge of computer networking and telecom basics. Proficiency in MS Office (Word, Excel, PowerPoint).

- Ability to multitask, work in a fast-paced environment, and deliver results within deadlines.

Attractive Salary + Night Shift Allowances Both Side Cab Facility as per company policy

Opportunity to work on a global telecom project

Growth opportunities skill enhancement programs

- Split week-offs and paid holidays as per company norms Ideal Candidate Profile: - Minimum 1 year of experience in International Voice Process (Technical Support) .
- Tech-savvy and customer-focused with a positive attitude.
- Flexible to work in a 24 7 rotational shift (mainly night shifts) .

Immediate joiners preferred Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website.

📌 Technical Support Executives (Noida)
🏢 SPINO TECHNOLOGIES
📍 Noida

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