15 Oct
|
SPINO TECHNOLOGIES
|
Noida
15 Oct
SPINO TECHNOLOGIES
Noida
Job highlights
- International Voice Process Technical Support (US Telco Project
- Night Shift
- Noida)
- Noida) - Spino
- Shift: US Shift (24 7,Primarily Night Shifts)
- Attractive Salary + Night Shift Allowances .
- Flexible to work in a 24 7 rotational shift (mainly night shifts)
- Immediate joiners preferred
International Voice Process Technical Support (US Telco Project | Night Shift | Noida) International Voice Process Technical Support (US Telco Project | Night Shift | Noida) - Spino International Voice Process Technical Support (US Telco Project | Night Shift | Noida) Join Spino Inc. A Global Innovation Hub!
Location: Noida (Both Side Cab Provided)
Shift: US Shift (24 7, Primarily Night Shifts)
Experience Required: Minimum 1 Year in International Voice Process (Technical Support)
Qualification: Any Graduate (Preferably Technical Background)
We are hiring Technical Support Executives for a leading US-Based Telecom Project in Noida. If you have excellent communication skills, a passion for technology, and experience in resolving customer queries over the phone, this is the perfect opportunity for you!
Key Responsibilities: - Handle inbound voice calls from US-based customers regarding technical queries.
Diagnose and troubleshoot internet connectivity, telecom,
and networking issues .
- Coordinate with internal teams for quick and accurate issue resolution.
Proactively escalate unresolved cases and ensure customer satisfaction.
- Maintain accurate records of customer interactions in the CRM. Required Skills: verbal and written English communication
Good knowledge of computer networking and telecom basics. Proficiency in MS Office (Word, Excel, PowerPoint).
- Ability to multitask, work in a fast-paced environment, and deliver results within deadlines.
Attractive Salary + Night Shift Allowances Both Side Cab Facility as per company policy
Opportunity to work on a global telecom project
Growth opportunities skill enhancement programs
- Split week-offs and paid holidays as per company norms Ideal Candidate Profile: - Minimum 1 year of experience in International Voice Process (Technical Support) .
- Tech-savvy and customer-focused with a positive attitude.
- Flexible to work in a 24 7 rotational shift (mainly night shifts) .
Immediate joiners preferred Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website.
📌 Technical Support Executives (Noida)
🏢 SPINO TECHNOLOGIES
📍 Noida