Responsibilities Handle customer queries via phone, and chat. Diagnose and resolve software issues. Escalate complex cases and follow up for resolution. Guide clients through setup and troubleshooting steps. Maintain accurate support records and feedback.
Requirements 0–3 years of experience in tech support or help desk role. Strong communication and problem-solving skills. Good Computer knowledge. Customer-oriented with a learning mindset. Must comply with Medical industry holiday norms.
Why Join Us Creative, supportive work culture. Career growth opportunities. Competitive salary and benefits.
📌 Technical Support Executive (Ranchi)
🏢 Graticare
📍 Ranchi
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