15 Oct
|
LetMeDoIt
|
Kochi
Job highlights
- Any Bachelor s degree (BCA / BSc/BTech ) . Good proficiency in English (both written and verbal) is a must
- The ideal candidate should have good proficiency in English,robust problem-solving skills,and a basic understanding of C# and SQL
- Required Skills Qualifications
Job Summary
We are looking for a proactive and customer-focused Technical Support Executive to join our team. The ideal candidate should have good proficiency in English , strong problem-solving skills, and a basic understanding of C# and SQL. This role involves resolving issues and ensuring a smooth support experience.
Key Responsibilities
- Provide technical assistance and support to Users
- Understand and troubleshoot basic software, application, and other issues.
- Escalate complex issues to the relevant team and follow up for timely resolution.
- Guide users through step-by-step solutions in a clear and professional manner.
- Ensure customer satisfaction by delivering high-quality and timely responses.
- Collaborate with internal teams to identify recurring issues and suggest improvements.
Required Skills Qualifications
- Any Bachelor s degree (BCA/BSc/BTech )
- Good proficiency in English (both written and verbal) is a must.
- Basic understanding of C# and SQL.
📌 Technical Support Executive (Kochi)
🏢 LetMeDoIt
📍 Kochi