- To monitor and maintain the computer systems and networks of an organization.
- Assisted employees with general support for hardware, peripherals, network connections, and external software.
- To resolve tickets representing staff - generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
- To perform analytical, technical, and administrative work in the planning and installation of new and existing personal devices and workstations.
- Maintaining system functionality by testing computer components.
- Database Management Systems
- Responding to Technological Failures and Concerns
- Information Security Management
- Database Design and Implementation
Required Skills:-
- Positive interpersonal skills.
- Excellent Knowledge of computer.
- Phone & Email in Technical Support
- Software & Technical Troubleshooting & Problem Solving
- Customer service
- Installing
Qualification & Experience:-
- Graduate with relevant experience of 1-2 years in Travel Background preferred.
- Bachelor of Science in Computing and Security Technology.