- Maintained minimum benchmark specified by the Quality Department
- Technical Support,Application Support,Software Support,Customer Satisfaction,customer support . Qualification . Tech with MBA or any Graduate Degree in Computers with business understanding
- It is a blended process of voice,chat,and through the web,and agents are required to provide resolution through this medium
- Handle Technical Support queries received through any channel (Web, Voice, Chat, and Email) from customers mainly based out of the US & Europe.
- It is a blended process of voice, chat, and through the web, and agents are required to provide resolution through this medium.
- To get positive reviews from customers.
- Be able to achieve sales targets for designated products every month.
- Maintained minimum benchmark specified by the Quality Department.
- This role requires a person to provide technical assistance to Stellar customers across the globe on Stellar software products.
Desired Experience:
- 1-3 Years in technical support or software support.