Job title: Technical Support Engineer German

Location: Mauritius

Education Qualification: School Certificate or Higher School Certificate

No of openings: 10

Roles & Responsibilities/

Provide support through Voice, Chat, Email & remote assistance (universal agent)

Provide WOW customer experience

Research required information using available resources

Manage and resolve customer complaints

Provide customers with product and service information

Enter new customer information into the system

Ability to follow processes, meet and exceed KPIs

Identify and escalate priority issues

Case/Ticket documentation

Adhering to standard operating procedures required by the process and organization

Awareness of relevant service levels

Required Skills

School Certificate or Higher School Certificate

6 months to 1 year experience

German Proficiency Language Native or near-native speaker

Good understanding of French and English languages

Excellent verbal and written communication skills





Customer service orientation

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Submit the form below to apply

Name(Required)

Email(Required)

Phone(Required)

German Language Proficiency level(Required)

NativeProfessionalBasic

Do you have a high school certificate or higher School Certificate(Required)

YesNo

Do you have customer service experience working in a call centre setting(Required)

YesNo

How many years of experience do you have working as a Customer Service Representative(Required)

0-12 Monthsmore than 12+ Months

Are you flexible working in shifts(Required)

YesNo

Flexibility to work any hours between(Required)

00 AM 8

Are you willing to work on Holidays(Required)

YesNo

Current Location(Required)

Attach Resume(Required)

Accepted file types: pdf, docx, doc, Max file size: 10 MB, ?

📌 Technical Support Engineer – German (Chennai)
🏢 Movate Technologies
📍 Chennai