Technical Support Engineer (Bengaluru)

Technical Support Engineer (Bengaluru)

15 Oct
|
intuitor softtech services
|
Bengaluru

15 Oct

intuitor softtech services

Bengaluru

Job highlights

- Excellent interpersonal skills and should be a team player . Ability to work effectively across internal and external organizations . Strong technology background is required . Aptitude to acquire new technology and concepts quickly . Ready to work on rotational shifts (24x7) .
- Strong verbal and written communication skills are a must . .

We are a fast growing Managed Service Provider with some of the leading Global Enterprises/Telecom Service Providers as our clients. We are in the process of expanding our India Operations and looking for experienced and committed Network/System Engineers to be part of our Support Team
- BE /BSc /Diploma engineers with minimum 3 to 5 years of experience into Network and System Support
- Very good Understanding of TCP/IP and troubleshooting of Network Connectivity
- Experience with routers, switches and security devices
- If experienced in routing and switching the candidate should possess skills in the areas of troubleshooting enterprise networks with the following technologies
- Routing Static routes, EIGRP, BGP and OSPF
- Switching STP, UDLD, ARP, VTP, EtherChannels
- IP Addressing & Subnetting
- WAN MPLS, SDN circuits and interface related issues such as QoS, errors, discards, etc
- Firewall , Access list , Stateful Inspection, NAT
- VPN,



Tunneling
- Monitor performance and ensure system availability and reliability
- Knowledge of ITIL practices and process is required
- Strong research, investigation and evaluation skills, with a structured approach to problem solving
- Very good Understanding of Server technologies, Server OS, Database & Applications
- Experience with Windows Server OS, Linux.
- Experience in supporting Vmware , Storage etc
- Good knowledge on DNS, DHCP, Filesystems etc
- Effective skills and experience analyzing technology behaviour and issue resolution
- Liaise with TAC, vendors and other IT personnel for problem resolution-ability to work and effectively prioritize in a highly agile work environment that includes a global focus
- Experience using Trouble-ticketing tools such as Servicenow/remedy for handling trouble tickets

Other Requirements
- Strong verbal and written communication skills are a must
- Excellent interpersonal skills and should be a team player
- Ability to work effectively across internal and external organizations
- Strong technology background is required
- Aptitude to acquire new technology and concepts quickly
- Ready to work on rotational shifts (24x7)

📌 Technical Support Engineer (Bengaluru)
🏢 intuitor softtech services
📍 Bengaluru

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