Job highlights

- Required Qualifications .

Technical

Skills . 5+ years of experience in technical writing,preferably for software applications . Proficiency in documentation tools (e.g.,Confluence,github) .

- Experience with API documentation tools (e.g.,Swagger,Postman) . .

Key Responsibilities

Technical Documentation Creation & Maintenance

- Develop and maintain comprehensive user documentation for Spark Assist application functionality

- Create detailed workflow and process flow documentation

- Write transparent, concise API documentation including endpoints, parameters, and integration guides

- Produce user guides, quick start guides, and troubleshooting documentation

- Develop onboarding materials and training documentation for new users

- Create integration guides for developers and technical stakeholders

- Maintain API reference documentation with code examples

- Maintain version control and ensure documentation accuracy across application updates

Collaboration & Quality Assurance

- Work closely with product managers, developers,



and UX designers

- Review and edit documentation for clarity, accuracy, and consistency

- Establish and maintain documentation standards and style guides

- Conduct regular documentation audits and updates

Required Qualifications

Technical Skills

- 5+ years of experience in technical writing, preferably for software applications

- Proficiency in documentation tools (e.g., Confluence, github)

- Experience with API documentation tools (e.g., Swagger, Postman)

- Basic understanding of software development processes and terminology

- Familiarity with markup languages (Markdown, HTML)

Communication & Analytical Skills

- Excellent written and verbal communication skills

- Ability to translate complex technical concepts into user-friendly language

- Strong attention to detail and organizational skills

- Experience working in Agile development environments

📌 Technical Copywriter Lead (Mumbai)
🏢 Crisil
📍 Mumbai