Role Purpose

Act as the primary documentation, governance, and stakeholder coordination lead for the CSPX Predictive Modelling Platform. Responsible for ensuring business, functional, technical, validation, deployment, and operational documentation is complete, compliant, and aligned with organizational standards.

Key Responsibilities

Solution & Technical Documentation

- Develop and maintain solution architecture, system design, integration, and deployment documentation.

- Create and maintain BRD, User Requirement Specification, Requirement Traceability Matrix, User Stories, and Acceptance Criteria.

- Create process flows, data flow diagrams, application workflows, and system context diagrams.

- Document Data Lake, Database, Creator-Reviewer Workflow, Power BI, EIP, and Consumer 360 integration approaches.

- Maintain architecture decision records and project knowledge repositories.

Governance, Validation & Compliance

- Support VQD, DTRA, GRC, Security, Privacy, and Architecture review activities.

- Coordinate documentation reviews, signoffs, and audit evidence collection.

- Ensure compliance with enterprise governance and quality standards.

Training & Change Management

- Create user guides, operational manuals,



training material, and knowledge transfer documentation.

- Support communication plans, release announcements, and business adoption activities.

- Assist in transition from project delivery to BAU support.

Key Deliverables

- Business Requirement Document (BRD)

- User Requirement Specification (URS)

- Requirements Traceability Matrix (RTM)

- Process Flow & User Journey Documentation

- Solution Architecture Documentation

- Data Flow & Integration Diagrams

- Validation & Test Documentation

- VQD / DTRA Supporting Documentation

- Release Notes & Deployment Guides

- User Manuals & Training Material

- Operational & BAU Documentation

- Steering Committee & Governance Artefacts

Technologies & Tools

Category

Tools / Technologies

Documentation

Confluence, SharePoint, MS Word, Excel, PowerPoint

Requirements Management

Jira, Aha!, Azure DevOps

Process & Architecture Modelling

Visio, Lucidchart, Draw.io

Collaboration

Microsoft Teams, Outlook

Governance & Compliance

Archer, VQD, DTRA, GRC Frameworks

Project Delivery

Jira, Azure DevOps, Planner

📌 Tech Writer - LS (India)
🏢 Cognizant
📍 India