Nature of Job: Resolving the queries of the customer via calls.
Shift: Rotational Shift & Rotational Off
Qualification: Graduates or undergraduates.
Skillset Requirements:
- Excellent proficiency in Bengali or Assamese or Hindi with English
- Solid communication and interpersonal skills
- Ability to handle incoming patient appointments, online bookings, and health history updates
- Coordination with doctors for availability and scheduling
- Street smartness and professionalism in handling queries
- Prior experience in customer service or healthcare process is an advantage