– Team Leader (TL)

Company: Khushbu Auto Finance Ltd. (KAFL)

Position: Team Leader (TL)

Department: Sales & Collection

Location: Indore, Madhya Pradesh

Employment Type: Full-Time

About the Company

Khushbu Auto Finance Ltd. (KAFL) is a Reserve Bank of India (RBI)-registered Non-Banking Financial Company (NBFC), incorporated in 1994 and a wholly-owned subsidiary of Atul Auto Limited (AAL). Headquartered in Rajkot, Gujarat, KAFL specializes exclusively in three-wheeler financing and operates through a network of 100 branches across 14 states in India.

Job Purpose To lead and supervise the sales and collection team, achieve business targets, maintain healthy portfolio quality, develop dealer relationships, and ensure efficient branch-level operations in the assigned territory.

Key Responsibilities

- Lead, guide, and monitor the sales and collection team to achieve monthly business targets.
- Drive three-wheeler loan sourcing, customer acquisition, and disbursement growth.
- Develop and maintain strong relationships with vehicle dealers, channel partners, and customers.
- Monitor EMI collections, overdue accounts, and recovery performance to maintain portfolio quality.
- Plan and monitor daily field activities, team productivity, and market coverage.
- Identify new business opportunities and expand the company's presence in the assigned territory.
- Review daily, weekly, and monthly performance reports and take corrective action wherever required.
- Support team members in resolving customer issues and handling challenging cases.
- Ensure proper documentation and adherence to company policies, operational procedures, and applicable RBI guidelines.




- Coordinate with the Credit, Operations, and other internal teams for smooth business functioning.
- Conduct regular market visits and provide performance updates to senior management.

Eligibility Criteria

Qualification: Graduate in any discipline; MBA will be an added advantage.

Experience:

- Minimum 2–4 years of relevant experience in NBFC, banking, or vehicle finance.
- Prior experience in team handling, sales, and collection operations is preferred.
- Experience in three-wheeler financing will be an added advantage.

Required Skills
- Strong leadership and team management abilities.
- Good understanding of vehicle finance sales and collection processes.
- Target-oriented approach with strong problem-solving skills.
- Excellent communication, negotiation, and customer relationship management skills.
- Basic proficiency in MS Excel, MIS reporting, and performance tracking.
- Knowledge of the Indore market and local language will be an added advantage.
- Willingness to travel locally for field visits and business development.

Compensation & Advantages
- Salary: As per experience and company norms.
- PF & ESIC as applicable, included in CTC.
- Gratuity as per statutory norms.
- Group Personal Accident Insurance.
- Group Medical Insurance coverage up to ₹1.25 lakhs.
- 35 paid leaves per year after completion of one year of service, as per company policy.

How to Apply

Interested candidates may share their updated resume with the HR team for consideration.

Pay: ₹25,000.00 - ₹33,000.00 per month

Benefits

- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

📌 Team Leader (Sales & Collection) (Indore)
🏢 Khushbu Auto Finance
📍 Indore