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Atria Convergence Technologies Ltd. is looking for Team Lead - Service Delivery - Service Delivery to join our energetic team and embark on a rewarding career journey. Lead the service delivery operations in Vijayawada, overseeing end - to - end execution of customer service and issue resolution. Implement service performance metrics and ensure compliance with SLAs. Mentor service teams to maintain customer satisfaction levels and optimize operational processes. Coordinate with central teams to align service strategies with organizational goals.
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