- Strong communication, problem-solving, decision-making, emotional intelligence, and leadership skills
- Monitor daily operations and KPIs, assign tasks, set goals, provide feedback, and ensure team communication
Monitoring daily operations and KPIs Ensures operational efficiency and customer satisfaction
Assigning tasks and setting goals for team members
Monitoring team performance and providing feedback
Ensuring effective communication within the team
Required Candidate profile
Open for Night Shifts (US Shift)
Robust communication skills and interpersonal skills
Problem-solving capabilities
Decision-making abilities
Emotional intelligence
Leadership and motivational skills
📌 Team Lead (BPO - Voice Process - US Shifts) (New Delhi)
🏢 Achieve High Hr Services New Delhi
📍 New Delhi
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