Job highlights

- Provide real-time support to delivery executives to maintain the best customer experience

KEY RESPONSIBILITIES

- Roster Planning & execution for delivery executives based on the order trend at the hub.

- Monitor the delivery executives performance, identify low performers & help them to improve their performance through PIP.

- Planning and executing timely dispatches of shipments based on geographical/cluster knowledge.

- Facilitate new hire onboarding, including conducting orientations and training sessions.

- Build and maintain relationships with staffing agencies, job boards, and other recruitment sources.

- Provide real-time support to delivery executives to maintain the best customer experience.

BASIC QUALIFICATIONS

- 2+ years of experiences in logistics industry.

- Strong management skills & Local geography knowledge.

- Solid knowledge of last-mile delivery operations, including delivery executive and driver roles.

- Excellent communication and interpersonal skills.

📌 Team Lead (Hyderabad)
🏢 Blitz
📍 Hyderabad