:

- Managing the day-to-day activities of the team.

- Motivating the team to achieve organizational goals.

- Developing and implementing a timeline to achieve targets.

- Delegating tasks to team members.

- Conducting training of team members to maximize their potential.

- Empowering team members with skills to improve their confidence, product knowledge, and communication skills.

- Connect with clients and resolve their questions and concerns

- Take Escalation calls

- Conducting quarterly performance reviews.

- Contributing to the growth of the company through a successful team.

- Creating a pleasant working environment that inspires the team.

Skills:

- Excellent knowledge of MS Office.

- Valuable Motivational skills

- Good written and verbal communication skills.





- Must be a flexible team player as the nature of this product Operations Team will require contribution in many ways.

- Must have international call center experience

- It will be Night shift only

Additional Information:

- This position requires working US shifts, so flexibility is essential.

- Location is based in Gandhinagar, India, with a requirement to work from the office.

Qualifications:

- Bachelors degree in any Field.

- Master’s degree in any Field.

- Diploma or Certificate of Data Analytics from a reputed Institute.

📌 Team Lead (Gandhinagar)
🏢 Advantmed
📍 Gandhinagar