15 Oct
|
Webtel Electrosoft
|
New Delhi
15 Oct
Webtel Electrosoft
New Delhi
Job highlights
- BCom/BCom (Hons) graduate or pursuing with ability to explain taxation-related software concepts
- Handle client queries, complaints, and grievances; provide product support and maintain client relationships
Roles & Responsibilities:
- Handle and resolve client queries, complaints, and grievances in a timely and skilled manner.
- Develop a strong understanding of Webtels software products and taxation-related solutions to provide accurate and effective client support.
- Serve as the primary point of contact for client enquiries, product-related concerns, and service requests.
- Maintain positive and professional relationships with existing clients and prospective customers.
- Coordinate with internal teams to ensure timely resolution of client issues and effective service delivery.
- Follow up with clients to ensure satisfactory resolution and maintain high levels of customer satisfaction.
- Maintain accurate records of client interactions, complaints, and resolutions.
Qualification:
- Bcom/ Bcom (hons) graduate or pursuing.
- Good verbal and written communication skills.
- Ability to understand software products and explain technical or taxation-related concepts to clients in a simple and effective manner.
- Willingness to learn and adapt to new products, processes, and technologies
📌 Tax Intern (New Delhi)
🏢 Webtel Electrosoft
📍 New Delhi