Enhance Customer Sales Satisfaction by implementing standardized sales operations across dealerships Monitor and manage Dealer Financial Health to ensure long-term viability and profitability
Drive Dealer Business Performance using the Balanced Scorecard methodology
Improve the quality of sales processes and dealer systems for operational excellence.
Skills & Knowledge a) Qualifications
MBA / BE (preferably both)
b) Work Experience
3 6 years in Field Sales or Dealer Sales Process Management
Preferably from the Automobile industry
Domain Expertise
Solid understanding of
Scorecard monitoring and performance excellence
Customer experience and touchpoint optimization
360 dealer evaluation frameworks
Customer Delight Index and Satisfaction Index metrics
📌 Systems and Process Manager (Indore)
🏢 Maruti Suzuki
📍 Indore
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