- International Customer Support Associate (US Voice Process)

- Job Responsibilities
- * Handle inbound customer calls related to orders and product deliveries.
- * Assist customers with issues such as incorrect, damaged, missing, or delayed products.
- * Resolve customer queries efficiently while ensuring a positive customer experience.
- * Provide accurate information regarding orders, returns, refunds, replacements, and delivery updates.
- * Maintain quality standards and meet performance metrics.

- Eligibility
- * Freshers are welcome to apply.
- * Excellent communication skills (B2 level).
- * HSC/Graduate (as per process eligibility).
- Shift & Working Days:
- * 5 days working
- * 2 rotational weekly offs
- * US shift (Night Shift)

- Employment Type
- * 1-year contract
- * Prospect to work from home after 2 months, subject to performance and business requirements.
- Note: Intrested candidates can share updated resume to HR Alisha - (phone hidden) with Tagline “Intrested in voice process”
- Please Note :Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to [email protected]

📌 Sutherland hiring For Global Voice process ! (Dombivli)
🏢 Sutherland
📍 Dombivli