- Required Skills Competencies
- Preferred Experience
- Experience : 6 to 8 Years. Role Overview
- . Robust experience in vendor governance and procurement . Hands-on knowledge of RFQ / RFP/RFI processes .
- Experience in resource / staffing procurement or vendor management roles. .
Experience : 6 to 8 Years `Role Overview ` We are looking for a Support Service Program Consultant who will manage end-to-end vendor governance and resource procurement operations. The role requires strong stakeholder coordination, vendor management expertise, and commercial negotiation skills, ensuring timely delivery within defined SLAs. Key Responsibilities
Vendor Governance Management
- Manage end-to-end vendor governance strategies across regions/countries
- Onboard, train, and engage vendors on an ongoing basis
- Monitor vendor performance using defined KPIs and scorecards
- Drive continuous improvement in vendor productivity and compliance
RFx Commercial Management
- Manage RFQ, RFP, and RFI processes for vendors
- Handle country-wise rate negotiations and rate closures
- Work on SLAs, SOWs, SOPs, and ensure adherence by vendors
- Manage contract-related documentation and compliance
Resource Planning Delivery
- Own end-to-end resource planning and allocation
- Ensure timely delivery of resources within agreed SLAs
- Coordinate closely with internal stakeholders to understand demand
- Proactively manage risks, delays,
and escalations
Catalog Process Management
- Manage vendor and rate catalogues end-to-end
- Ensure data accuracy and regular updates
- Drive process standardization and documentation
Stakeholder Management
- Handle internal and external stakeholder management effectively
- Lead escalation management and resolution
- Act as a single point of contact for vendor-related matters
Required Skills Competencies
- Strong experience in vendor governance and procurement
- Hands-on knowledge of RFQ/RFP/RFI processes
- Excellent negotiation and commercial acumen
- Strong Excel skills (data analysis, tracking, reporting)
- Ability to manage multiple vendors and priorities simultaneously
- Excellent communication and stakeholder management skills
- Proven ability to deliver under tight timelines and SLAs
Preferred Experience
- Experience in resource/staffing procurement or vendor management roles
- Exposure to multi-country or multi-vendor environments
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Support Service Program Consultant (Sahibzada Ajit Singh Nagar)
🏢 Iron Systems
📍 Sahibzada Ajit Singh Nagar
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