Job highlights

- A BCom graduate having 0-3 years experience in Technical / Application Support role for Saas based products
- Desired Skills and Experience .

- Good Analytical skills
- Good at providing technical training
- A B.Com graduate having 0-3 years experience in Technical/Application Support role for Saas based products.
- If you are a person who loves solving problems , talking to customers and getting them to say We love the product and your support , you belong here !
- An understanding of Saas product / ERP /CRM product is essential.

- Desired Skills and Experience
- Excellent Customer handling and communication (verbal and written) skills
- Ability to work in a highly dynamic environment with High focus on Customer Success.
- Able to determine problems and debug.
- Demonstrated ability to write technical documentation.
- Excellent problem solving skills.
- Valuable Analytical skills.
- Good at providing technical training.
- You care deeply, genuinely and passionately about customer support as a career




- You Love engaging with and helping people via Tickets / Phone
- You're curious and get to the bottom of every problem.
- You're an expert problem solver
- You possess the ability to explain solutions in an easy to understand, concise and fun language
- You have excellent written and spoken English skills.
- You are self-driven, ambitious, a great follow through on tasks and obsessed with details
- You can turn upset users into product evangelists!
- You are persistent and never ever ever give up on a customer.
- Flexible working on some weekends holidays

Know How/Skills:

- Communication
- technical expertise

- Accounting expertise
- Advanced Excel skills
- troubleshooting and problem solving skills

Personal Attributes/Traits:

- Teamwork

- Energetic

- Goal Oriented

- Quality oriented

- Collaborative

Educational Qualification

- B.Com / B.E / M.Com / MBA Finance

📌 Support Specialist (Bengaluru)
🏢 3five8 Technologies
📍 Bengaluru