Job highlights

- Experience in Home Interiors, Painting Services, or Construction with valid driving license and fieldwork readiness

- Conduct on-site quality audits, ensure SOP compliance, resolve customer escalations, and drive customer referrals

Role & responsibilities

We are looking for a proactive and customer-focused professional to oversee the quality of ongoing painting projects, ensure adherence to SOPs, resolve customer escalations, and drive customer referrals. This is a field-based role requiring regular site visits, quality audits, and stakeholder coordination to enhance customer satisfaction and generate new business opportunities.

Key Responsibilities

- Conduct on-site quality audits of ongoing high-value painting projects.
- Monitor project execution and ensure compliance with defined SOPs and quality standards.
- Identify operational gaps from both the internal team and service partner end and recommend process improvements.




- Handle customer escalations through site visits and ensure timely resolution.
- Deliver an exceptional customer experience by maintaining regular customer engagement.
- Generate customer referrals and contribute to business growth through referral conversions.
- Coordinate with operations, sales, and service partners to ensure seamless project execution.
- Maintain audit reports, customer feedback, and quality documentation.

Eligibility Criteria

- Maximum age: 28 years.
- Prior experience in Home Interiors, Painting Services, Home Improvement, Facility Management, Construction, or relevant startup ecosystem.
- Robust customer handling, problem-solving, and communication skills.
- Comfortable with extensive fieldwork and site visits.
- Valid Driving License (Mandatory).
- Should be based within the city limits.

📌 Supply Associate (Field work) (Noida)
🏢 NoBroker
📍 Noida