Job highlights

- You will manage shift workflows,support the front desk team,and resolve guest issues to ensure an exceptional customer experience.

Key Responsibilities .

- Experience: 1+ years of hotel front desk experience,with prior shift lead or supervisor experience.

Tech Skills: Proficiency in Hotel Property Management Systems (PMS). .

Job Title: Front Office Supervisor

Job Summary

We are looking for a hands-on Front Office Supervisor to lead our daily front desk operations. You will manage shift workflows, support the front desk team, and resolve guest issues to ensure an exceptional customer experience.

Key Responsibilities

Guest Relations

- Handle check-ins, check-outs, and billing inquiries efficiently.

- Resolve guest complaints and service issues promptly.

Team Leadership

- Supervise, train, and motivate front desk associates.





- Ensure team compliance with grooming and service standards.

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Qualifications

- Experience: 1+ years of hotel front desk experience, with prior shift lead or supervisor experience.

- Tech Skills: Proficiency in Hotel Property Management Systems (PMS).

- Availability: Adaptable schedule to work nights, weekends, and holidays.

- Soft Skills: Strong communication, conflict resolution, and multitasking abilities.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Supervisor (Mumbai)
🏢 East India Hotels (EIH)
📍 Mumbai