15 Oct
|
Cravin Venture
|
Mumbai
15 Oct
Cravin Venture
Mumbai
About Us
Located in the heart of Fort, Mumbai, Cravin’ by Andy is a premium culinary destination dedicated to the art of healthy food. The brand reimagines classic indulgence through a lens of conscious living, offering an exquisite range of artisanal bakes and pantry essentials. At Cravin’, we aren't just serving food; we are building a community rooted in transparency, quality, and a passion for modern, mindful eating.
Role Overview
We are looking for a dynamic, hands-on Store Manager who will take ownership of end-to-end outlet operations. This role goes beyond traditional store management-it combines operations, team management, customer engagement, and administrative oversight. The ideal candidate should be equally comfortable managing staff, ensuring smooth day-to-day functioning, and interacting with customers to build awareness about açaí as a product.
Key Responsibilities
1. Store Operations & Management
● Oversee daily operations of the outlet to ensure smooth and effective functioning
● Maintain high standards of hygiene, quality, and service
● Handle opening and closing procedures
2. Team Management
● Supervise and manage staff schedules and productivity
● Address staff concerns, conflicts, and performance issues
● Train team members on SOPs, service standards, and product knowledge
3. Customer Experience & Education
● Interact with customers and introduce them to açaí and the brand
● Ensure a high-quality, engaging in-store experience
● Handle customer feedback and resolve issues effectively
4. Inventory & Procurement
● Manage inventory levels, stock rotation, and wastage control
● Coordinate procurement of ingredients and supplies
● Maintain accurate stock records
5. Administration & Reporting
● Track daily sales, expenses, and basic MIS reporting
● Coordinate with the director on business performance and improvements
● Ensure compliance with operational guidelines
6. Maintenance & Upkeep
● Oversee general maintenance of equipment and store infrastructure
● Coordinate with vendors for repairs and servicing
Candidate Profile
● 2–5 years of experience in F&B;, retail, or hospitality operations
● Strong leadership and people management skills
● Good communication skills; comfortable engaging with customers
● Organised, proactive, and detail-oriented
● Willing to be hands-on and involved in daily operations
● Interest in health-focused food concepts is a plus
What We’re Looking For:- Someone who can take ownership of the outlet like it’s their own, balancing operations, people, and customer experience, while helping build and grow a new category in the Indian market.
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person
📌 Store Manager (Mumbai)
🏢 Cravin Venture
📍 Mumbai