Job Summary

We are looking for a courteous, energetic and customer-focused Waiter / Steward/Captain/Assistant Manager to provide excellent dining service to guests. The candidate will be responsible for taking orders, serving food and beverages, maintaining table cleanliness, and ensuring a pleasant dining experience.

Key Responsibilities

- Welcome guests warmly and assist them with seating as required.

- Present menus, explain dishes, and recommend food and beverage options.

- Take accurate food and beverage orders and communicate them to the kitchen.

- Serve food and beverages promptly while following restaurant service standards.

- Check on guests during their meals and promptly address basic requests.

- Coordinate with the kitchen and captain to ensure timely service.

- Set up tables, arrange cutlery, crockery, glassware and napkins.

- Maintain cleanliness and hygiene in the dining area and service stations.

- Follow food safety, personal hygiene and grooming standards.

- Handle guest complaints politely and escalate unresolved issues to the captain.

- Generate or assist with bills and ensure accurate order delivery.

- Support opening,



closing and side-work activities.

- Follow restaurant policies, standard operating procedures and service etiquette.

Skills & Qualifications

- Minimum qualification: 10th or 12th pass; hospitality training is an advantage.

- Prior restaurant, caf or hotel experience preferred; freshers may be considered.

- Good communication and interpersonal skills.

- Polite, presentable and customer-oriented personality.

- Ability to work in shifts, on weekends and during public holidays.

- Ability to work in a rapid-paced restaurant environment.

- Basic understanding of menu items, order taking and table service.

Performance Expectations

- Guest satisfaction and quality of service.

- Accuracy of orders and timely food delivery.

- Table turnover and service efficiency.

- Personal grooming, hygiene and adherence to SOPs.

- Teamwork, punctuality and attendance.

Ideal Candidate: Someone who enjoys interacting with people, takes pride in hospitality and ensures every guest feels welcomed and cared for.

📌 Steward Captain/AM-Service (Gurugram)
🏢 Geet Hospitality
📍 Gurugram