1. Business JustificationThis role is critical to drive SRE transformation| platform reliability| and automationinitiatives for enterprise-scale retail and pharmacy systems. Supports Health 100 and Pharmacy Services initiatives Ensures 24x7 stability and high availability of production platforms Drives AIOps adoption| observability maturity| and automation-first operations Reduces MTTR| incident volume| and operational costs Addresses architectural gaps and scalability challengesImpact:Improved system uptime| enhanced customer experience| optimized cost| andstrengthened delivery resilience.
2. SummaryLead the design and implementation of SRE architecture| observability frameworks| andreliability engineering practices across cloud and hybrid platforms. Act as a trustedadvisor to stakeholders and clients| driving platform modernization and resilience.
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Key Responsibilities Define and execute enterprise SRE strategy and roadmap Architect highly scalable| resilient| and fault-tolerant systems Establish SLIs| SLOs| and Error Budgets Drive observability (monitoring| logging| tracing) frameworks Lead AIOps and automation initiatives for proactive operations Own major incident management and RCA governance Collaborate across Dev| Infra| Security| and Business teams Mentor and lead distributed SRE/DevOps teams5.