Title: Sr. PagerDuty / AIOps Engineer – Technical Lead

Location: Bangalore, Hyderabad, Chennai

Exp: 6+ Years

:

Mandatory Skill –

- Solid hands-on PagerDuty implementation experience
- PagerDuty Event Orchestration
- Event routing, correlation, deduplication & suppression
- Services, teams & business-service configuration
- On-call schedules & escalation policies
- Incident response workflow configuration
- PagerDuty REST APIs / integrations
- Enterprise production implementation experience
- Moogsoft architecture / operations / migration knowledge
- Monitoring & observability concepts

Levels of Technical Interview: 3 levels

Shift Type: Afternoon

Technical Interview Process: Video

Key Responsibilities –

Acts as the technical anchor for PagerDuty impslementation





- Understands existing Moogsoft configuration and maps required capabilities to PagerDuty
- Owns PagerDuty platform configuration and implementation standards
- Designs event orchestration, routing, correlation, deduplication and suppression rules
- Configures services, teams, schedules, escalation policies and responder workflows
- Leads technical decisions for PagerDuty implementation
- Supports migration planning, production cutover and stabilization
- Coordinates technically with monitoring, ServiceNow and automation engineers
- Ensures the implementation meets the agreed SOW technical outcomes
- Leads technical documentation and knowledge transfer.

📌 Sr. PagerDuty / AIOps Engineer – Technical Lead (Chennai)
🏢 NR Consulting
📍 Chennai