Senior Manager/AVP– Process Excellence & AI Transformation

Location: Hyderabad

Experience: 12+ Years

Shift: US / Rotational Shifts

Certification: Six Sigma Black Belt (Mandatory)

Key Responsibilities & Required Skills

- Lead large-scale process improvement and transformation engagements using Lean Six Sigma methodologies.
- Drive GenAI, Agentic AI, and intelligent automation initiatives to improve operational efficiency and business outcomes.
- Identify and implement automation solutions using RPA, AI, and low-code/no-code platforms.
- Deliver AI use cases across summarization, transcript analysis, predictive analytics, and intelligent automation.
- Define enterprise KPIs, drive cost optimization , and deliver measurable business impact.




- Partner with senior stakeholders to align transformation strategies with business objectives.
- Establish governance frameworks, SOPs, and continuous improvement practices.
- Mentor teams and drive innovation across process excellence and AI transformation.

Requirement :

- 12+ years of experience in Process Excellence, Business Transformation , or Operational Excellence.
- Certified Six Sigma Black Belt with proven experience managing large-scale engagements.
- Robust expertise in GenAI, Agentic AI , and intelligent automation .
- Excellent leadership, stakeholder management, and strategic thinking skills.
- Willingness to work in US / rotational shifts.

📌 Sr. Manager - Process Excellence (Hyderabad)
🏢 Credence HR Services
📍 Hyderabad