Hi,

We Are Hiring! Customer Service Executive International Voice Process

We are hiring enthusiastic Freshers and Experienced for a leading ITES company in Mumbai and Kolkata.

Profile 1 : Customer Service Executive - Voice Process( Freshers )

Location: Mumbai (Airoli)

Salary: 2.8 LPA (Approx. 18,000 In-Hand) + Upto 3000 Night Shift Allowance

Key Highlights:

> Graduates and Undergraduates both are eligible.

> Rotational Shift

> 5 Days Work

> 2 Rotational Week-offs

> Graduates Only ( 2024, 2025 and 2026 Pass-out Only)

> Cabs available

> Job Location - Airoli, Mumbai

Roles & Responsibilities:

- Handle customer queries through international voice calls.
- Provide timely, accurate, and professional resolutions to customer concerns.
- Deliver exceptional customer service while maintaining call quality standards.
- Document customer interactions accurately in the system.
- Follow company policies, process guidelines, and quality standards.
- Ensure a positive customer experience through effective verbal communication.
- Important Note: Please fill out the Google Form carefully and ensure that all the details provided are correct.
- After submitting the form, our recruiter will contact you for the next steps.

Note: Candidates holding qualifications such as B.Tech./B.E., M.Tech., Diploma, Pharmacy (Pharma), LLB, or LLM are not eligible for this position. Profile 2 : Sr. Customer Service Executive - Voice Process( Experienced )

Location: Airoli, Mumbai

Salary: 4 LPA (Approx. 27,000 In-Hand) + Upto 3000 Night Shift Allowance

Key Highlights:





> Minimum 6 months experience in an International Voice Process.

> Immediate joiners preferred.

> Rotational Shift

> 5 Days Work

> 2 Rotational Week-offs

> Graduates and Undergraduates both are eligible.

> Cabs available

> Job Location - Airoli, Mumbai

Roles & Responsibilities:

- Handle customer queries through international voice calls.
- Provide timely, accurate, and professional resolutions to customer concerns.
- Deliver exceptional customer service while maintaining call quality standards.
- Document customer interactions accurately in the system.
- Follow company policies, process guidelines, and quality standards.
- Ensure a positive customer experience through effective verbal communication.
- Key Note: Please fill out the Google Form carefully and ensure that all the details provided are correct.
- After submitting the form, our recruiter will contact you for the next steps.

Profile 3 : Sr. Customer Service Executive - Voice Process

Location: Kolkata

Salary : 3.5 LPA to 5 LPA

Key Highlights:

1: Any Graduate with minimum 1 - 3 years of experience in International Voice Process

2: Good Communication Skills

3: Rotational Shifts

4: 5 days working / 2 Rotational week-offs

5: Cabs Available

Roles & Responsibilities:

- Handle customer queries through calls and Chat support
- Provide prompt and accurate resolutions to customers
- Maintain high-quality customer service standards
- Ensure proper documentation of customer interactions
- Follow process guidelines and company policies
- Maintain professional communication with international customers

📌 Sr. Customer Support : Voice : Kolkata / Mumba : Max 5 LPA : Apply
🏢 Outpace Consulting Services
📍 Kolkata