Role description The Business Process Analyst will be responsible for independently leading crossfunctional process analysis and driving strategic transformation initiatives across the FSS Business Group and beyond

Process Analysis and Documentation

Conduct thorough analyses of existing business processes and design the futurestate process roadmap to eliminate bottlenecks and optimize endtoend performance

Document current processes including workflow diagrams data flowcharts and process maps to provide a clear understanding of the current state

Data Collection and Analysis

Gather and analyze relevant data to quantify process performance identify trends and measure the impact of process changes

Use datadriven insights to recommend and prioritize process improvement initiatives

Crossfunctional Collaboration

Lead crossfunctional collaboration and manage stakeholder expectations across multiple departments acting as the primary subject matter expert for process improvements

Facilitate workshops meetings and brainstorming sessions to engage teams in problemsolving and process improvement activities

This includes

Change Management

Own the change management lifecycle including developing and executing communication and training plans to ensure successful adoption of major process changes

Provide training and support to employees affected by process changes ensuring successful adoption of recent practices

Solution Development

Develop innovative solutions and recommendations for process improvements that align with the organizations strategic goals

Design and propose new process workflows standard operating procedures SOPs and guidelines that drive efficiency and effectiveness The Business Process Analyst Business Transformation will adhere to standard governance guidelines policies and procedures This position will be exposed to multiple tools for process optimization system enhancements and automation to be leveraged as needed

Education Experience Required and Preferred

Required

4 7 years of professional services experience preferably in staffing industry with at least 2 years of that experience managing endtoend crossfunctional process improvement projects independently





Strong communication and analytical skills

Lean Six Sigma experiencecertification able to facilitate successful Kaizen workshops

Intermediate proficiency with ExcelGoogle Sheets and ability to leverage spreadsheet and other tools to solve problemsbuild solutions

Strong documentationwritten communication with process mapping experience

Defining analyzing uncovering and crafting requirements with users

Strong requirement gathering and analysis skills ability to work with a structured and methodical approach combined with an inquiring mind

Ability to understand the business process and create process flow diagrams

Proven change management expertise to facilitate smooth transitions during process changes

Intermediate proficiency with SQL for data extraction and analysis

Preferred An IT or Business Bachelors degree

Working as part of an Agile team

Handson experience with Celonis Process Mining Execution Management Views Analyses Knowledge

Models PQL Studio Data Integration

Testing experience

Peoplesoft HR and Financials

MacrosVBAVBS

Design capabilities for dashboards to support the business in identifying issues and prioritizing where action is required

Google Suite

Working in a fast paced business environment and utilizing Software Development Life Cycle SDLC

Methodologies

Key Competencies see World League Publication if applicable

Interest affinity for technology

Willingness and ability to use existing knowledge to rapidly learn new processes

Proficient at quickly developing and sustaining close working relationships with users

Excellent written and verbal communication skills able to effectively communicate technical details to a nontechnical audience ie users vendors management colleagues as well as produce clear and concise written documentation

Proven ability to review analyze and implement process improvements





Excellent analytical and problem solving skills

High ability to simultaneously perform a variety of complicated tasks and manage competing priorities across multiple projects

Proven ability to influence stakeholders at all levels and drive consensus on complex process decisions

Ability to methodically identify analyze and resolve business and technical problems using systematic approaches with welldocumented supportable methodologies and creative and independent thinking resulting in measurable

ROI

Ability to prioritize schedule report deliver and support automated solutions for multiple applications within agreed timelines and overlapping schedules

Skills

Mandatory Skills : Business Process Design, Mapping, PS Accounts Payable, PS Billing

About LTM

LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same.

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📌 Specialist - Package Implementation (Hyderabad)
🏢 LTM
📍 Hyderabad