Job highlights

- Perform unit testing,SIT,and UAT support,maintain knowledge base,SOPs,and ticket documentation,and support KT sessions and transition activities. . Monitor interfaces,IDocs,batch jobs,and background processes,and work on integration issues with SAP SD,SAP FI (Invoice verification,GR / IR),and SAP PP
- Knowledge of IDocs,batch jobs,and interfaces.

We are looking for a skilled SAP MM/WM Consultant with 5 to 12 years of experience to support AMS (Application Management Services) engagements. The role involves incident management, problem resolution, minor enhancements, and continuous improvement for global clients in a 24x7 support environment.

Roles and Responsibility

- Provide L2/L3 support for SAP MM and WM modules.
- Resolve incidents, defects, and service requests within defined SLAs.
- Perform root cause analysis and implement preventive actions.
- Work with global users across regions (US/EU/APAC).
- Ensure SLA and KPI adherence, maintaining high ticket resolution efficiency and user satisfaction.
- Handle minor enhancements, change requests, and configuration fixes.
- Prepare Functional Specifications (FS) and coordinate with the ABAP team.
- Support release management and transport coordination.
- Act as the primary functional SPOC for MM/WM support, collaborating with business users to understand issue context and providing functional consulting and workaround solutions.
- Perform unit testing, SIT, and UAT support,



maintain knowledge base, SOPs, and ticket documentation, and support KT sessions and transition activities.
- Monitor interfaces, IDocs, batch jobs, and background processes, and work on integration issues with SAP SD, SAP FI (Invoice verification, GR/IR), and SAP PP.

Job Requirements

- Strong hands-on experience in SAP MM and WM modules.
- Valuable understanding of end-to-end business processes.
- Knowledge of IDocs, batch jobs, and interfaces.
- Basic debugging and issue analysis skills.
- Familiarity with integration touchpoints.
- Experience in AMS/support projects is mandatory.
- Exposure to ITIL processes and SLA-driven delivery.
- Hands-on experience with ServiceNow, Remedy, or Jira ticketing tools.
- Knowledge of S/4HANA (MM / Embedded EWM).
- Flexibility for shift support if required.
- Strong client communication and coordination skills.
- Ability to handle high ticket volumes and pressure situations.
- Good analytical and troubleshooting ability.
- Complete documentation and audit compliance.
- Reduction in recurring incidents.
- High CSAT scores.
- Complete documentation and audit compliance.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Speacility.Obstetrics & Gynaecology -professional (Kochi)
🏢 Medcare Hospital u0026 Medical Centres
📍 Kochi