Be the key in unlocking business opportunities in the convergent world of Open Platform IP Video Management Systems! Join Milestone, the global market leader!

Milestone Systems is looking for a Solutions Engineer to serve our India market and be located in our Bangalore office

We are looking for someone who is tech savvy, sales savvy and customer service oriented

If you believe in technology at its finest, then this is the place for you

We offer an exciting and challenging job in the worlds No

1 VMS Company as well as the opportunity to shape a small but fast-growing office in India

As a Solution Engineer, you are responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products

You will support the sales team to increase sales in the region and assist with Presales support, being the go-to-technical-expert and back-up for sales people and partners

It is essential to be able to articulate technology and product positioning to both business and technical users

You must also be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales and support processes

If you are a travel enthusiast who enjoys meeting and working with people from all over the world

As a Milestone Employee, YOU are the key to our success

Come join our dynamic international team and be a part of our rapidly growing, successful business

Must be eligible to work in Bangalore

Your Responsibilities

Supporting our channel and distributor partners with expertise, calculations, and preparations for video surveillance projects, tenders, etc

Answer incoming e-mails and phone calls within your area

Provide timely and accurate status updates to partners and relevant internal stakeholders

Conduct presales training for partners and customers

Hands-on and technical assistance in connection with the preparation, setting up, and executing demos, exhibitions, events, customer meetings, etc





Fully document each customer contact using Salesforce

Make every customer interaction a satisfying experience through a professional, outgoing, and personable attitude

Create solution documents for partners and customers with Microsoft Visio architectures

Independent Job Tasks

Stay updated with the latest VMS and security systems developments and new technologies

Travel as needed and within an assigned budget locally, regionally, and to/from HQ for trade shows, events, etc , participation

Scheduling of time, meetings, travel, etc , and use of an internally shared Microsoft Outlook calendar as a basis for your schedule

Timely expense management and reporting to company requirements

Field presentations for partner(s) and events

Developing a thorough competency of Milestone software products and demonstration equipment for daily use

Team interaction and ongoing coordination with Country Manager, Team Lead, Vertical Sales specialists, and Inside Channel Managers

Weekly activity reporting

Professional Qualifications

Minimum 10 Years experience in VMS and IT solutions

IT-engineering background, especially IP networks and the Windows platform

Bachelors degree in IT

Comptia Network+ certification

Cisco CCNA certification

Microsoft Certifications (MCITP, MCSE)

Business-level English verbal and written skills

Cloud and virtualization knowledge

Personal Skills

Good at communicating technical knowledge also to non-technicians

Having a proactive approach when facing challenges

Ability to exercise discretion and independent judgment with important matters

Open and honest team player

Analytical skills

Self-motivated

Multi-tasker

Organized

High values and ethics

Competitive





Ability to uphold organizational values

About us

We call ourselves the open platform company

That stands for three things: open platform technology, an open business model, and an open company culture

Our video management software (VMS) solutions are designed with an open architecture that allows for easy integration with other security and business systems

Yet, an open platform encompasses so much more

It also represents an open business model with an extensive technology and channel partner network, where everyone benefits from stronger innovation and value creation for our end customers

Our open company culture is a foundation for how we collaborate internally, conduct business, and share expertise and knowledge with partners and customers

We are a fast-growing company with big ambitions The entrepreneurial spirit that founded the company can still be seen and felt, even though today, were a global player in the surveillance industry

Were headquartered just outside of Copenhagen, Denmark, have offices in more than 20 countries, and operate as a stand-alone company in the Canon Group

We offer a flexible work environment where our employees get to define their workday and have a great deal of influence over how they use their time

We work hard, set our ambitions high, and celebrate our successes together

If you are change-willing, internationally minded, and interested in growing as a professional while helping our customers manage risks, protect people and assets, optimize processes, and reduce costs, then youll fit in just fine

How to join our Company

If you want to take on this exciting challenge and be a part of a fast-growing technology company, submit your application where you express your motivation for working with Milestone Systems and include your CV

Do not miss this prospect to join us

Apply as soon as possible and become part of the interviews that we will conduct subsequently For more information, please visit our website: www milestonesys com

📌 Solutions Engineer (Bengaluru)
🏢 Milestone Developers
📍 Bengaluru