We are looking for a customer-oriented and proactive professional to manage the complete software sales and customer lifecycle, from lead management and product demonstrations to software configuration, client onboarding, training, and after-sales support.

Key Responsibilities

- Lead Management: Manage incoming leads, follow up with prospective customers, understand their needs, and work towards converting leads into customers.

- Software Demonstrations: Conduct product demonstrations and presentations to showcase software features, functionalities, and business perks.

- Requirement Gathering: Understand client business processes, challenges, and requirements to identify suitable software solutions.

- Software Configuration: Configure the software for demonstrations and set up product features and workflows according to customer requirements and available functionalities.

- Sales & Deal Closure: Address customer queries, explain product capabilities, follow up with prospects, and facilitate sales closure.

- Client Onboarding: Assist customers with the initial setup and implementation of the software.

- User Training: Conduct training sessions for client employees and administrators to help them understand and use the software effectively.

- After-Sales Support: Provide ongoing assistance to customers regarding software usage, configuration, and product-related queries.

- Client Relationship Management:



Maintain strong customer relationships, ensure customer satisfaction, and support long-term retention.

- Internal Coordination: Coordinate with technical and internal teams to address customer requirements, resolve issues, and communicate feedback.

Required Skills

- Excellent verbal and written communication skills.

- Good presentation, demonstration, and client interaction skills.

- Strong problem-solving and requirement-understanding abilities.

- Customer-focused approach with good interpersonal skills.

- Ability to learn software products and understand their features and configurations.

- Good organisational skills and the ability to manage multiple leads and customer requests.

- Willingness to work across sales, software configuration, client training, and customer support.

Preferred Qualifications & Experience

- Bachelor's degree in any relevant discipline.

- Experience in software sales, pre-sales, customer support, implementation, or client-facing roles is preferred.

- Familiarity with SaaS products, helpdesk software, CRM, ITSM, or other business applications is an advantage.

- Freshers with strong communication skills, a willingness to learn, and an interest in software sales may also apply.

Pay: ₹10,000.00 - ₹30,000.00 per month

Language

- fluent English (Required)

Location

- Nashik, Maharashtra (Required)

Work Location: In person

📌 Software Sales & Solutions Executive (Nashik)
🏢 Vision Helpdesk
📍 Nashik