Software QA Tester & Client Support Executive (Thanjavur)

Software QA Tester & Client Support Executive (Thanjavur)

15 Oct
|
Apploom Technologies
|
Thanjavur

15 Oct

Apploom Technologies

Thanjavur

Company: Apploom Technologies Pvt. Ltd.

Department: Software Testing & Client Support

We are looking for a detail-oriented and proactive candidate to test our software applications, identify bugs, prepare testing checklists, conduct product demonstrations, manage data entry, and collect client feedback. The candidate will act as a communication bridge between clients and the software development team to ensure issues are properly documented and resolved.

Key Responsibilities

- Application Testing: Test web and mobile applications to identify bugs, errors, and functional issues.
- Bug Reporting: Prepare detailed bug reports with screenshots, steps to reproduce the issue, and expected results.
- Testing Checklist: Create and maintain testing checklists for new features, updates, and existing functionalities.
- Client Feedback Collection: Gather feedback from clients, students, staff, and other application users.
- Issue Coordination: Collect complete information about reported issues and communicate them to the application development team.
- Follow-up: Track reported bugs and coordinate with developers until issues are resolved and verified.
- Product Demonstrations:



Conduct software presentations and demonstrations for clients, institutions, and end users.
- Data Entry: Maintain application data, testing records, client feedback, and issue-tracking reports.
- Documentation: Prepare user guides, testing reports, and basic software usage instructions.
- Client Support: Assist users in understanding software features and report technical issues to the appropriate team.

Required Skills
- Basic knowledge of software applications and mobile apps.
- Positive observation and problem-solving skills.
- Good communication and presentation skills.
- Basic computer knowledge, including MS Excel and Google Sheets.
- Ability to document bugs and prepare reports.
- Willingness to learn software testing processes.
- Ability to coordinate with clients and developers.

Eligibility
- Freshers can apply.
- Any degree or diploma; Computer Science or IT graduates preferred.
- Experience in software testing, customer support, or application support is an advantage.
- Manual testing knowledge is preferred; coding is not mandatory.

Pay: ₹15,000.00 - ₹20,000.00 per year

Work Location: In person

📌 Software QA Tester & Client Support Executive (Thanjavur)
🏢 Apploom Technologies
📍 Thanjavur

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