Job highlights

- Proven track record of delivering ServiceNow modules such as ITSM,CSM,ITOM,HRSD,or custom apps. . Robust understanding of Agile and Waterfall methodologies

- PMP,Scrum Master,or Prince2 certification is a plus.

- Experience in leading requirements gathering workshops and business analysis .

ServiceNow PM

4D

Responsibilities

- Project Management of product-based solutions

- Define project scope, goals, timelines, and deliverables in collaboration with stakeholders and technical teams.

- Tracking, monitoring & reporting on project progress, quality of deliveries, budget consumption, and timelines.

- Monitor project progress and deliver regular status updates to stakeholders.

- Identify, mitigate, and manage risks and issues throughout the project lifecycle.

- Enforce ServiceNow best practices and governance standards.

- Provide consultancy to customers on Genpact Digital products

- Take responsibility for customer satisfaction and building a long-term relationship with key customers

Qualifications we seek in you!





Minimum Qualifications

- 8+ years of experience in IT project management, with at least 2 years managing ServiceNow projects.

- Ability to quickly understand a clients business strategy, processes, needs and to design solutions to support it.

- Experience in leading requirements gathering workshops and business analysis

- Proven track record of delivering ServiceNow modules such as ITSM, CSM, ITOM, HRSD, or custom apps.

- Strong understanding of Agile and Waterfall methodologies; PMP, Scrum Master, or Prince2 certification is a plus.

- Familiarity with ServiceNow platform architecture, CMDB, and modules is highly desirable.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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