- Hands-on experience in tractor, agricultural equipment, automotive, construction equipment, commercial vehicle or heavy-equipment service/product support.
- Solid understanding of mechanical systems and service diagnostics, preferably engines, transmissions, driveline, hydraulics, electrical/electronic systems or vehicle controls.
- Experience dealing with dealers, workshops, field-service teams, technicians or customers on technical issues.
- Ability to apply structured troubleshooting, root-cause analysis and evidence-based fault isolation.
- Comfort reading service manuals, technical bulletins, wiring diagrams, parts information and diagnostic reports.
- Good case documentation, follow-up discipline and escalation judgement
📌 Service Technical Specialist / MF Tractors Case Support Advisor (Pune)
🏢 Tata Consultancy Services
📍 Pune
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