Responsibilities

- Perform Web application support and L2 Level analysis and defect fixes.

- Execute hands-on Log Analysis, Dashboards, SOAP UI, Monitoring & Alerting.

- Utilize application support tools like Kibana, Splunk, Git, Putty, Tableau, Salesforce, Jira, Azure, DBeaver, Postman, etc.

- Manage incident management, onboarding, implementation, and application monitoring.

- Review application error logs and maintain security, session management, and development best practices.

- Collaborate with teams to ensure seamless UI, cross-browser compatibility, batch jobs, and message broker operations.

Required Candidate Profile

- College or University degree in Computer Science, Engineering, Information Technology, Business Administration or another relevant field is desired.





- 1.6+ years experience in an operations support role in eCommerce/retail organization with knowledge of purchase orders and invoices.

- Strong proficiency in DB2, Postgres, MySQL, and Linux/Unix Command Line.

- Proficiency in basic/intermediate Shell Scripts and Perl Scripts.

- Hands-on experience in SFTP and basic knowledge in Docker.

- Understanding of hospital and/or healthcare systems (Materials Management, AP, GL) (Preferred).

- Proficiency in spoken and written English with strong analytical, critical thinking, and troubleshooting skills.

- Excellent attention to detail and ability to work under a adaptable schedule based on business needs.

📌 Service Support Associate (Bengaluru)
🏢 All Blue Infotech
📍 Bengaluru