- Ensure all customers vehicles are completed for delivery at the time promised.
- Analyse repeat jobs (internal and customers reported) and implement countermeasures for improvement.
- Monitor job quality through quality control inspections, reports and complaints (PSF/General).
- Ensure continued dealership profitability through correct loading of the workshop, based on service capacity and manpower productivity.
- Submit timely and accurate warranty claims in line with the warranty policies and procedures.
- Organize camps/customer meets to enhance customer satisfaction.
- Ensure that the workshop operation meets the requirements of the local environmental authorities.
- Understand and implement all MSIL warranty policies and procedure manual and other policies.




- Reconcile warranty payments against the warranty ledger and monitor goodwill warranty cases.
- Training of the workshop staff as per requirement.

Qualification: Diploma/Degree in Automobile/Mechanical Engineering Experience: Min 4 years in the same field

Salary: Up to 35000

Job Type: Full time

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits

- Health insurance
- Provident Fund

Ability to commute/relocate:
- Kalamassery, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:
- total work: 4 years (Preferred)

Work Location: In person

📌 Service Manger (Kalamassery)
🏢 SAI SERVICE
📍 Kalamassery