Service Desk - Engineer (Hyderabad)

Service Desk - Engineer (Hyderabad)

15 Oct
|
Han Digital Solution
|
Hyderabad

15 Oct

Han Digital Solution

Hyderabad

"Desired Competencies (Technical/Behavioral Competency)

Must-Have**

(Ideally should not be more than 3-5) - Infrastructure technical support experience

- Willingness to work in night shifts and weekends
- Good functional knowledge of desktop / hardware / messaging / networks

- Excellent communication skills

Valuable-to-Have CompTIA A+, N+, ITIL Foundation certification SN Responsibility of / Expectations from the Role

1 Voice and chat support

2 Technical troubleshooting mainly related to desktop/OS, Networking, Messaging

3 Excellent Customer handling/soft skills

4 Logging incidents and service requests and manage their lifecycle

5 Willingness to learn"

📌 Service Desk - Engineer (Hyderabad)
🏢 Han Digital Solution
📍 Hyderabad

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